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Applications

If a user books a course in the web frontend, this appliation will appear in the administrator backend of the OSG Seminar Manager in the tab "Applications". In the overview table, you can see some of the user's data, course data, the status of the application and the application date.

 

In this overview table, you can already change the status of a booking. Click on the status in the column "State" (here "Submitted"), until the desired status appears. To see a detailed view of an application, click the last name of the user.

 

Applications can be published, unpublished or you can put them into the trash. If you put them into the trash, you can still view them by selecting "Trash" in the status field on the right on top of the table.

 

If you want to completely delete an application, you have to enable the option that you are allowed to do this. If the option is enabled, another button "Delete" will appear in the button list.

Detailed View


In the detailed view you can see a tab view with four tabls. The first tab contains the details about the user that has applied for a course and the course he/she has applied to.

 

In the first section of this tab, you can change the status of the application. If a course is to be paid via PayPal, you can also see the PayPal transaction ID here.

A user can also have a Joomla! account built from the input data, if it is enabled in the options. If there is a Joomla! account for the user, it is shown here. The further details are given by the user in the web frontend. 

The course the user has applied for, is shown in the next section. The data is shown in grey, as you cannot change the course data at this location. If you want to edit the data, you can click the button "View Course Details" that leads to the course details.

In the section "Booking details", you can see the number of attendees and the price group that has been selected for the attendees. The booking price is computed from the net price of the price group, and the total net price is computed from the single net price and the number of applicants. 

In the tab "Weitere Teilnehmer", data for the additional applications are shown, in this case the name and the email address. This tab is constructed from pre-defined custom fields. They are in German by default. If you delete them or change them, they will disappear here or the changed fields are shown.

The same is true for the "Rechnungsadresse", which is also set up from pre-defined custom fields. In this case, the information inserted is the invoice address of the applicant that gets the invoice.

On the top right, there are a number of buttons available. Next to the usually present buttons there is now also the button "Notify".

Using this button, you can send a custom email to the user, that has applied for the course. 

 

 

UNew from Version 2.3.0

If the payment via paypal was succesful, the status of the applicant will be set to "Paid" automatically. 

 

Notifications

If you click the button, you will get a new view:

Here, you can send an email to the applicant. You can also add more email addesses from the list, if there are more. Additionally, you can add more recipients that get a copy via CC in the field "send a copy to (CC)". You can attach the invoice automatically by clicking the select box. 

 

The message itself can be written on the right side of the view. You should enter a subject and the message.

To send the notification, click the button "Send" in the button list above.

 

New from version 2.5.0 - email templates

Email templates and invoice can be selected when contacting applicants. If you send an email to applications you can select an Email Template.

sman emailtemplate

 

 

Um die Nachricht zu senden, klickt man den Button "Absenden" oben rechts in der Leiste.

Neu ab Version 2.5.0 - E-Mail Vorlagen auswählen

Sie können nun unter Buchungen -> E-Mail versenden eine Vorlage auswählen. Somit können Buchungsbestätigungen und Erinnerungsmails an mehrere Buchungen nach Vorlage versendet werden.

sman buchung benachrichtigen

sman emailversenden vorlage

trainer! Note: The sender of these emails is the email address of your Joomla! user. But not for other notification. See also:  Send email to Address